Effective Date: September 21, 2026
DLR Vortex Solutions (“DLR Vortex,” “we,” “us,” or “our”) respects the privacy of our clients, prospective clients, website visitors, and other individuals whose information we may process.
This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, communicate with us, submit a form, schedule an appointment, become a client, or otherwise interact with DLR Vortex Solutions.
1. Information We May Collect
Depending on how you interact with DLR Vortex and the services you receive, we may collect the following categories of information.
Personal and Contact Information This may include:
First and last name
Business name
Mailing or business address
Email address
Telephone number
Job title
Communication preferences
Business, Marketing, and Technical Information When necessary to provide our digital agency services, we may collect or access information such as:
Marketing strategies and brand assets
Website hosting and CMS access credentials (e.g., WordPress, Domain Registrars)
CRM, email marketing, and automation platform data
Analytics and search console data
Social media account access
Advertising account data (e.g., Google Ads, Meta Ads)
Invoices, payment records, and billing information
Other information necessary to perform contracted web development, SEO, or marketing services
Customer Data of Our Business Clients (Data Processing) When providing CRM management, paid advertising, or lead generation services to our business clients, we may process information relating to our client’s customers or leads. DLR Vortex processes this end-user information strictly on behalf of its business clients in connection with contracted services.
Information You Submit We may collect information that you voluntarily provide when you:
Complete a website contact or quote form;
Request a digital audit or information;
Schedule a strategy call or appointment;
Contact us by telephone, email, or text message;
Become a client;
Upload business documents or assets; or
Communicate with our technical and strategy teams.
Website and Device Information When you use our website, certain information may be collected automatically, including:
IP address
Browser type and device type
Operating system
Referring website and pages viewed
Approximate geographic location based on IP address
Date and time of visits
Website interactions, clicks, and behavior
Cookies, pixels, and similar tracking technologies
2. How We Use Information
We may use information we collect to:
Respond to inquiries and provide project proposals;
Schedule and manage strategy appointments;
Provide web development, SEO, digital marketing, CRM automation, and related services;
Establish and manage client relationships;
Process transactions and payments;
Maintain business and technical records;
Communicate regarding project deliverables, campaign performance, or accounts;
Provide technical support and website maintenance;
Improve our website, digital products, and services;
Analyze website performance and marketing ROI;
Maintain security, prevent fraud, and secure web properties;
Comply with legal, regulatory, and professional obligations;
Enforce our agreements and protect our rights and the rights of our clients.
3. Confidential Business Information
Because the services provided by DLR Vortex involve sensitive business strategies, proprietary data, and administrative access to digital assets, we recognize the highly sensitive nature of this information. We do not disclose confidential business or backend access information to unaffiliated third parties except as permitted by law, necessary to provide requested services, directed or authorized by the client, or otherwise described in this Privacy Policy.
4. How We Share Information
We do not sell personal information in exchange for money. We may disclose information in the following circumstances:
Service Providers We may provide information to trusted companies that perform services on our behalf, such as:
Cloud hosting and server infrastructure providers (e.g., Hostinger)
Customer relationship management (CRM) systems
Website analytics and tracking platforms
Advertising networks and API integrations
Email and communication platforms
Payment processors
Information technology and cybersecurity providers
Other vendors reasonably necessary to provide our digital services
These providers may only receive information reasonably necessary to perform services for or on behalf of DLR Vortex Solutions.
At Your Direction We may share information when a client directs or authorizes us to do so, including with the client’s internal team, third-party software vendors, or other designated parties required for project execution.
Legal and Regulatory Requirements We may disclose information when reasonably necessary to comply with applicable law; respond to a subpoena, court order, or lawful request; cooperate with law-enforcement; prevent fraud; protect our systems, clients, or employees; or establish, exercise, or defend legal claims.
Business Transactions If DLR Vortex undergoes a merger, acquisition, restructuring, sale, or transfer of business assets, information may be transferred as part of that transaction, subject to applicable law.
5. Cookies and Similar Technologies
Our website uses cookies, tracking pixels, analytics tools, and similar technologies. These technologies help us operate the website securely, remember preferences, understand how visitors use the site, measure traffic, improve performance, determine marketing effectiveness, and protect against fraud. You may restrict or disable cookies through your web browser; however, doing so may affect the functionality of certain features.
6. Analytics and Advertising
We use third-party analytics (e.g., Google Analytics) and advertising services to understand website traffic, improve our services, and measure our own marketing performance. These providers may receive certain device, cookie, browser, or website-interaction information according to their own privacy policies.
7. Email Communications
If you provide your email address, we may use it to respond to inquiries, deliver project updates, send reports, and otherwise manage our relationship. Where permitted, we may also send newsletters or marketing information about DLR Vortex services. You may unsubscribe from promotional emails at any time. Service-related technical communications will continue when necessary to maintain an active project or client relationship.
8. SMS and Text Message Privacy
If you provide your telephone number and consent to text communications, DLR Vortex may send text messages regarding appointments, project updates, billing, and other consented communications. Mobile information will not be sold or shared with third parties for their own marketing purposes. You may opt out of text messages at any time by replying STOP. Message and data rates may apply.
9. Data Security
DLR Vortex takes robust administrative, technical, and physical measures designed to protect the confidentiality, integrity, and security of information entrusted to us. Security practices include access controls, strict password policies, authentication controls (2FA/MFA), secure server environments, and restricted access to sensitive client credentials. However, no internet transmission or electronic storage system can guarantee absolute security.
10. Data Retention
We retain information for as long as reasonably necessary to provide services, fulfill contractual obligations, maintain business records, resolve disputes, protect against fraud, and enforce agreements. Retention periods vary depending on the nature of the information and the lifecycle of the digital assets we manage.
11. Your Privacy Choices
Depending on applicable law, you may have rights concerning your personal information, including the right to request access, correction, deletion, or a copy of your data, as well as the right to opt-out of certain processing activities. We may need to verify your identity before fulfilling a privacy request.
12. Information About Customers of Our Business Clients
When DLR Vortex receives end-user or lead information from a business client for CRM integration, advertising targeting, or analytics purposes, the business client generally determines why the information is collected and how it will be used. Individuals with questions about information provided to DLR Vortex by their service provider or brand should contact that business directly.
13. Children’s Privacy
Our website and B2B services are intended for businesses and adults and are not directed toward children under the age of 13. We do not knowingly collect personal information directly from children. If we become aware of such collection, we will take appropriate steps to delete it.
14. External Websites
Our website may contain links to third-party websites or client portfolios. DLR Vortex is not responsible for the privacy, security, or content practices of external websites.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or security practices. The updated version will be posted on this page with a revised Effective Date.
16. Contact Us
If you have questions about this Privacy Policy or wish to submit a privacy-related request, please contact:
DLR Vortex Solutions
Mansfield, Texas
Email: eric@lightblue-ibis-330990.hostingersite.com
Phone: (817) 710-5988
Website: https://lightblue-ibis-330990.hostingersite.com/
